IT Support
The ‘core’ of what we’re known for but perhaps one of the smallest actual parts of our business. IT support is the technical help and knowledge provided by our computing experts.
Kiss goodbye to the days when you’re run off your feet, busy wasting time .
IT Support is the main gateway to discovering and solving the majority of all business issues. Our IT Support is all about communication – talk directly to our Logict experts – we can identify your problems and offer rapid solutions and upgrades to avoid everyday disruption and delay.
What is IT Support?
Typically IT support involves managing and maintaining the hardware and software of an organisation.
Often organisations decide their IT is better supported by an external team of technical experts who have relationships with leading technology suppliers. They are able to thrive with the support of a managed IT provider who has technicians to carry out the daily tasks to ensure the organisation’s technology is stable, secure and functioning correctly. They value the technical expertise, advice, guidance and managed services that IT partner supplies.
Managed IT Support
Time to focus
Having a great IT support partner gives you time to focus on your customers and other areas of the organisation.
Quick responses and flexible approach
IT support providers are there for you, their expert knowledge is on hand to help guide you through key projects, maintain your IT systems and flex when needed.
Meets budgets and regulatory compliance
No hidden costs, with clear SLA’s and security that your IT partner is efficient, effective and complying with all regulations.
Seamless working
With minimal disruption to day-to-day activities, our IT support is proactive with clear, timely communications, and delivers tangible efficiencies. Our people are friendly, knowledgeable and are an extension of your team.
We offer dedicated, award-winning, easy to access, simple to understand, managed IT support services.
Our services are tailored to your business so you only pay for what you need.
IT Support Options
Outsourced IT Support
Our Managed IT Services and Support plans act as an extension of your IT team. Giving you ready access to our team of IT professionals who will provide IT help, advice and guidance with your organisation IT needs. Support+ is loaded with features, competitively priced and backed up with the regions only Zero Risk Guarantee.
Support for your IT Team
Organisations with their own IT team need some external managed IT support from time to time. That support could be with a new IT project, managing busy periods, holiday cover, even outsourcing the time-consuming IT tasks and SLA backed capabilities that complement your IT team skills and experience. We can assist when and where you need us.
Modern Workplaces
We help organisations explorer new ways of working that embraces flexibility, collaboration, security and free’s them from often extensive and inflexible ways of working that have not changed in years. The Microsoft Modern Workplace is built around Microsoft 365 and we can support it.
Our Customer’s Story…
‘Logict transformed my business’
Insert ‘real-life’ story that customers can identify with, about successful cyber security solutions, including how easy it was, & how it’s helped the business.
(Include pics of customer if possible or stock shot)
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